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International Orders


International Shipping – $69 shipping for orders under $500 and $49 for orders over $500.


Acceptable payment options for online orders include Visa and MasterCard. We also accept American Express (an additional charge will apply) but you must call in toll free at 1-888-990-2250 (North America) or 001-905-604-9255 (International).


  • Wallpapers and Murals will ship to you via Courier Service
  • Expedited shipping services are available upon request. Please contact our Customer Service for details.

If you have any further questions about our International Shipping, please contact Customer Service toll free at 1-888-220-9093 or email

Estimated Delivery Times: The actual delivery time for your purchase will vary based on its destination and customs office protocols.

Checking your Status: You can check the status of your order quickly and easily with your Order Number and email address. As soon as your order ships, we will send you an order confirmation email with this information and delivery expectations. You will also be given a tracking reference number if tracking is available for your order.


Return Policy Prime Walls has a 21-Day Money Back Guarantee for international and North American customers, ensuring your complete satisfaction.

You can return your product for any reason within 21 days of delivery and get a full refund. The product must be returned in its entirety and in the same condition as when it arrived at your site and it must not have been installed, removed from packaging, and then returned. Cost of shipping will not be refunded.

This guarantee applies to all regular

Prime Walls products only and does not apply to custom made and special orders (Prime Walls Murals).

Please contact our Customer Service team by email or toll free at 1-888-220-9093.

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